8www Withdrawal Guide: the full rules for taking money out of your account
After reading this page you'll be able to submit a withdrawal request yourself, understand how long the money takes to reach you, and know which documents you need before your first payout.
Withdrawing from 8www isn't just about tapping a button. A request is created, checked, and then the payment is processed. Knowing what happens at each of those three steps makes it much less likely you'll get stuck. Below is the whole process laid out step by step, along with the limit breakdown, timing by method, and a list of what to do if a request is declined.
- Minimum ৳1,500
- Daily limit ৳180,000
- Payment usually in 20 minutes
- Verification completed within 12 hours
How much you can withdraw and how long it takes
The first requirement for a withdrawal is a balance in your account. If that balance came from a bonus, its wagering conditions also have to be finished. You can withdraw a minimum of ৳1,500 at a time, and requests of up to ৳180,000 a day are accepted. If you need more, submit the rest the next day, or raise your monthly turnover to move up a tier.
The timing splits into two parts too. Once a request is approved, the money usually reaches your mobile wallet or bank account in 20 minutes. But on your first withdrawal you may wait up to 1 hour, because that request is where the identity check is finalised. From the second time it's simpler: verification is already done, so you're only waiting on the payment itself.
| Tier | Monthly turnover | Daily withdrawal limit | Cashback |
|---|---|---|---|
| VIP ১ | ৳0 | ৳180,000 | ১.১% |
| VIP ২ | ৳55,000 | ৳320,000 | 1.3% |
| VIP ৩ | ৳270,000 | ৳560,000 | 1.5% |
| VIP ৪ | ৳1,300,000 | ৳1,000,000 | 1.7% |
| VIP ৫ | ৳6,600,000 | ৳1,800,000 | 1.9% |
| VIP ৬ | ৳32,000,000 | ৳3,100,000 | ২.১% |
Your tier is set by the amount you transact over the last month, so a sudden jump in limits takes time. What each tier gives you is set out in detail on the Bonus & VIP page.
Four steps to submit a withdrawal request on 8www
Read the steps below once and the whole job is done in about three minutes. The first time runs a little longer because of the document step in the middle.
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১
Log in and open your wallet
Sign in on the login page with your mobile number and password. Open Wallet from the top menu and you see your balance, any request still running and your past transactions in one view. The balance shown is the money you have to play with.
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২
Choose the amount and the method
Go to the withdraw button and enter the amount. Anything under ৳১,৫০০ and the form will not submit. You also pick the method you want the money in right here, and remember that method has to be opened in your own name.
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৩
Upload your ID the first time
On your first request the system asks for a photo of your national ID, passport or driving licence. Checking is meant to be finished within ১২ hours of upload. This step happens once only — you will not need it again.
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৪
Confirm the request and track the status
On the last screen, look over the summary and confirm the amount, method and name are right. After you submit, the status moves through three stages: Pending, Verifying, Payment Complete. Once it is approved, the money usually arrives within ২০ minutes.
How fast each method gets the money to you
All four methods share the same minimum and daily limits. The only differences are timing and the name-matching rules. Money from your 8www wallet always goes back through the method you deposited with, so settle on the method when you deposit.
- bKash Deposit time২ min Withdrawal time২০ min Minimum withdrawal৳১,৫০০
- Nagad Deposit time২ min Withdrawal time২০ min Minimum withdrawal৳১,৫০০
- Rocket Deposit time২ min Withdrawal time২০ min Minimum withdrawal৳১,৫০০
- Bank Transfer Deposit time২ min Withdrawal time২০ min Minimum withdrawal৳১,৫০০
The times above are our processing times. Once the money reaches your mobile wallet, it gets into your hand within the time shown from there. Bank transfers can run late on holidays, when interbank clearing is slow. For the deposit side in full, head to the Deposit page.
First-time ID check: documents, photos and timing
An ID check is required before your first withdrawal. There is only one reason for it: the person taking the money out and the person whose name the account is in have to be the same. Clear this step and later requests will not ask for documents again. Any one of the three documents below is accepted.
How to submit
- Place the document on a flat surface and take the photo in good light. Shooting by window light instead of under a yellow bulb makes the text easier to read.
- Go to the verification section in your account profile and upload the photo. One document at a time; if you have more, you can add them later.
- Verification is completed within 12 hours of upload. It usually takes less, though it can run the full stretch when the verification centre is busy.
- Once you get the approval notice, submit the withdrawal request again. The first request was only held up during verification — you don't need to file a new one, it will move forward.
What a photo should look like to avoid rejection
- Keep the whole document inside the frame, with no corners cut off.
- Text and photo should be large enough to read without zooming.
- Send a direct photo of the actual document, not a screenshot or a photo of a photo.
- Use a colour photo. Black-and-white or very dark images get held up during verification.
Uploaded documents are used only to verify your account, for no other purpose. To see how information is stored, read our Privacy Policy. Never send photos of your documents to live chat or to any personal number; there is only one place to upload them, and that's inside your account.
Where to look when a request gets stuck
If a request is cancelled, the money stays in your account — it isn't lost. The real problem is that without knowing the reason, the same mistake repeats. Check the list below to see which case matches yours.
| Reason | Common reasons | What to do |
|---|---|---|
| Name spelling doesn't match | The account name and the name on the document are different | Open the account under the name printed on the document |
| Bonus conditions still pending | The 18x wagering requirement isn't met | Check your wagering progress in the wallet and play the remaining amount |
| Payment method belongs to someone else | The bKash or Nagad number is in another person's name | Add a number opened in your own name |
| Multiple accounts | Two accounts were found for the same person | Close all but one, then get in touch |
| Documents are blurry | The text in the photo can't be read | Take it again in good light and re-upload |
| Unusual transactions | Repeated deposits and withdrawals without playing | Talk to live chat with your gameplay record |
No reason clears up on its own, so check the status first, then match it against your profile details. If it's still unclear, send the request number to 24/7 live chat. That number is what gets things moving fastest.
Keep a record of every request
Your transaction history keeps the date, amount and method of every withdrawal. At month's end, this list is what you need to reconcile your balance. Keeping a separate record of your spending also makes it clear how much went into play each month.
Before withdrawing, ask yourself two questions. Was this money taken away from essential living costs? And would you feel uncomfortable if you didn't deposit more to play today? Let the answers set your limits. You can read the responsible gaming rules on the Responsible Gaming page.
What people ask about most
How long does the first withdrawal take?
What's the minimum and maximum withdrawal amount?
Which documents do I need to submit, and how long does checking take?
What conditions apply before I can withdraw bonus money?
If a request is cancelled, where does the money go?
Can I withdraw money from the mobile app?
Get your account sorted first if you want your winnings in hand
If you're new to 8www, the first job is registering. Write your name exactly as it appears on your ID, because your withdrawal requests will go out under that name later. Once the account is open, your first deposit earns a 230% bonus, up to ৳23,500. When it comes time to withdraw, keep that 18× wagering on the bonus in mind.